C & D Cycles Ltd 19 Montagu Street, Kettering, Northants,
C & D Cycles Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
C & D Cycles Ltd
19 Montagu Street Kettering Northants NN16 8XG United Kingdom
Phone: 01536 411313
Email: info [at] cdcycles [dot] co [dot] uk
Making A Purchase
We accept credit card payments online. If you do not feel comfortable with this then we would be delighted to take your order over the phone on 01536 411313.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price or colour, we will always contact you first to ensure that the price or colour is acceptable.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
We use a third party to process credit/debit card transactions.
They comply with all current laws and data security requirements and your card details are perfectly safe with them.
We do not have access to nor store your credit card details on any of our website servers or shop computers.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01536 411313 (International +44 01536 411313) or fax us on or write to us at 19 Montagu Street Kettering Northants NN16 8XG United Kingdom
C & D Cycles Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
If the item we provide is faulty or damaged in any way then, in the first instance, please contact us to discuss. Depending on what the problem is we may be able to remedy it. If we cannot then we will arrange for the item to be returned to us at our expense.
If you find that you want to return the item for any other reason then you will be responsible for the costs of returning it to us.
In either instance, you must return the goods unused and undamaged (unless delivered damaged) and in the original packaging.
You must not return any item without contacting us first. When you contact us, we will advise you on what to do.
If you have ordered the wrong size don't worry - contact us and we can advise you from there